WNS is a leading, global digital-led business transformation and services company, providing support to large and mid-sized conveyancers and property law firms in England and Wales. Since 2005, we have been enabling firms to streamline their operations across the entire conveyancing lifecycle, from new business introduction to post-completion tasks. The WNS team drives process transformation, ensuring enhanced timeliness and quality of service, while our clients concentrate on front-end interactions with the end buyer, seller, estate agent and other solicitors.
With an in-house team of experts, alongside Six Sigma and technology specialists, WNS has delivered stellar outcomes, including a 40% reduction in operational costs and an improvement in process efficiency by 15% to 25%. We also deploy advanced Gen AI solutions that intelligently analyse documents, such as searches and leases, to optimize information extraction.
WNS has partnered with over 15 firms, including some of the largest in the UK. Our consistent annual Voice of Customer score of 9 out of 10 is a powerful testament to the value we deliver and the excellence we co-create.
The spectrum of services we offer include:
- Case creation and review of Memo of Sale
- Review of protocol forms
- Processing of common mailboxes
- Website updates
- Periodic database clean-up
- Request, review OCEs (Office Copy Entries)
- Request, review redemption figures
- Preparation of the draft contract
- Generate and submit land tax return for the client
- Review and report on the mortgage offer
- Request, review and report on searches
- Title checking: enquires and report to OC
- Calls to lender for mortgage advances
- Completion statements and pack
- Post-completion tasks
- Remortgage tasks
At WNS, we understand that data security and client confidentiality are paramount to business success. Each of our clients is supported by a dedicated team and state-of-the-art security controls that comply with GDPR regulations.
WNS leverages a strong transformation practice underpinned by cutting-edge technologies, including Gen AI and RPA, to drive long-term growth and innovation for our clients.
About WNS
WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process Management (BPM) company. WNS combines deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally led transformational solutions with over 600 clients across various industries. WNS delivers an entire spectrum of BPM solutions including industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and research and analytics to re-imagine the digital future of businesses. As of June 30, 2024, WNS had 60,513 professionals across 64 delivery centers worldwide including facilities in Canada, China, Costa Rica, India, Malaysia, the Philippines, Poland, Romania, South Africa, Sri Lanka, Turkey, the United Kingdom, and the United States.
For more information, visit www.wns.com or follow us on Facebook, Twitter, LinkedIn, and Instagram.
