We help hundreds of people move home every year. We are well aware of the big upheaval that it involves and just how stressful it can be for our clients. Which is why whether you are buying, selling, or both, we do our utmost to make the experience as smooth, stress-free and as quick as possible.
The best of both worlds
We combine traditional and modern approaches to provide our clients with a no-nonsense, straightforward service that ticks all the right boxes for customer care, efficiency.
We are passionate about providing a personal service where you have direct access to the members of our firm who are handling your transaction – no call centres, no waiting on hold and no continued unsuccessful attempts to obtain an update. We also use technology to speed up the process, including a state of the art case management system.
Good communication is something that clients value highly so we make great efforts to meet your expectations. We promise to keep you and your estate agents informed, providing updates whilst also responding promptly to any questions that you may have.
Our bespoke IT portal provides each client with their own username and password, allowing them to access and view the progress of their conveyancing transaction at any time. Something that our clients have valued very highly.
Our customer satisfaction levels are high. Many of our clients recommend us to their work colleagues, friends and families – we don’t take this trust lightly and work hard to repay it. We also pride ourselves on the fact that we are recognised members of the Law Society Conveyancing Quality Scheme (CQS) and a Lexcel accredited law firm.
